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Hypercom ICE 5500 User Manual Page 44
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ICE Series
1
Troubleshooting Manual
1
SPOS Version 05B
1
7UDGHPDUNV
3
&75
4
Table of Contents
7
Chapter 2 Error Messages
8
List of Figures
9
Introduction
11
Equipment Information
13
Applications
14
Initialization
15
Custom Maintenance Password
15
Terminal Memory
16
Requesting Repairs
16
Application Level
17
Clearing a Batch
18
Clearing the Initialization
19
ICE 5500 and 5700
21
Procedure #2
22
ICE 6500
23
Terminal Boot Level
25
=;&9%1063$&(
26
Step Action Terminal response
27
Step-by-Step
28
Screen 1
29
Screen 2
30
$%&'()
31
0 + 1
32
0 on the terminal keyboard
33
Test Functions
34
Performing a Display Test
35
Performing a PIN Pad Test
36
Performing a Card Reader Test
37
Performing a Printer Test
38
Turning the Printer On or Off
40
Clearing Printer Paper Jams
41
Figure 1-4. Open paper door
42
Figure 1-5. Lift paper cutter
42
Manual feed
42
Tension release lever
42
Reloading Printer Paper
43
Error Messages
45
Please Try Again (TO)
46
Please Try Again (LC)
46
Error Call Help (SE)
46
Invalid Transaction
46
Line Busy
47
Replace Handset
47
NO COMMS
47
Unsupported Card
47
ERROR—Wrong Trans
47
Host Messages
48
Table 2-1
49
Message Description
49
3ULQWHGLQWKH86$
54
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