Hypercom ICE 5500 manuals

Hypercom ICE 5500 User Manual (54 pages)

Brand: Hypercom | Category: POS terminals | Size: 1.37 MB |

ICE Series

Troubleshooting Manual

SPOS Version 05B

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Table of Contents

Chapter 2 Error Messages

List of Figures

Introduction

Equipment Information

Applications

Initialization

Custom Maintenance Password

Terminal Memory

Requesting Repairs

Application Level

Clearing a Batch

Clearing the Initialization

ICE 5500 and 5700

Procedure #2

ICE 6500

Terminal Boot Level

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Step Action Terminal response

Step-by-Step

Screen 1

Screen 2

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0 + 1

0 on the terminal keyboard

Test Functions

Performing a Display Test

Performing a PIN Pad Test

Performing a Card Reader Test

Performing a Printer Test

Turning the Printer On or Off

Clearing Printer Paper Jams

Figure 1-4. Open paper door

Figure 1-5. Lift paper cutter

Manual feed

Tension release lever

Reloading Printer Paper

Error Messages

Please Try Again (TO)

Please Try Again (LC)

Error Call Help (SE)

Invalid Transaction

Line Busy

Replace Handset

NO COMMS

Unsupported Card

ERROR—Wrong Trans

Host Messages

Table 2-1

Message Description

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Hypercom ICE 5500 manuals

Hypercom ICE 5500 User Manual (54 pages)

Table of contents

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